Keep Things Personal As You Grow

When a business starts out and it’s a little bit smaller, there is a lot of personal interaction with clients. Clients may have direct access to the owner of the company.   The owner can have one-on-one conversations because the business owner has more time. As a business grows, how do you keep that personal touch […]

Does it Have to be Handwritten?

There tends to be a lot of thank you note guilt.  I think it all begins when your mother hounds you to write a thank you note to the aunt who gave you an ugly sweater.  You know it is the right thing to do.  You appreciate what others do for you.  You also have […]