Lessons Learned on a 2,900 Mile Road Trip

Last week we drove 2,900 miles in 6 days. There were lots of long days sitting in the car. The kids had homework to pass some of the time. I had books to read and work projects. There were snacks and naps. Most of the trip was monotonous. There were a few moments that will […]

Time-tested Ways To Surprise Your Clients

  This week I received a nice note in the mail.  It touched me and made my day.  One of the reasons it WOWed me, was because it was unexpected.  It was sent by a colleague that I know and interact with, but it was not sent for any special reason.  I hadn’t done anything […]