It Doesn’t Happen by Chance. . .

I love it when I have a great experience with a company. They may handle a problem well or deliver great service or WOW me in some way. No matter what it is, I feel impressed and I want to work with that business further because of the experience I have had. Behind the scenes, […]

What Happens After the Sale? How to Start Your Client Relationships in the Best Way Possible

Often businesses focus on prospects. They give them lots of attention and nurturing, and lots of touches to bring them though the sales process. Sometimes, when you come to the end of the sales process and you make the sale, business owners breathe a sigh of relief and then stop paying attention. This is a […]

VIDEO: What Happens After the Sale?