When is the right time to send a thank you gift?

After completing a project for a client, you may breathe a sigh of relief and quickly move on to the next client. Before you know it, it has been a month or more and you realize you never formally thanked the first client for their business. Oftentimes business owners throw up their hands and assume […]

How to Create a Referral Rewards Program

If you want more referrals in your business, you need to set up a formal referral program. By a formal referral program, I mean you need a way to let people know that you accept referrals. Tell them how to give you a referral, and then reward them for every referral they give.   The […]

Who is on Your Most Wanted List?

Have you ever daydreamed about people you would LOVE to work for?  It may be someone you have heard speak or a guru you have learned from.  One way or another you know how fun it would be to have them as a client.  You can add them to your “Most Wanted Client” list. The […]

Time-tested Ways To Surprise Your Clients

  This week I received a nice note in the mail.  It touched me and made my day.  One of the reasons it WOWed me, was because it was unexpected.  It was sent by a colleague that I know and interact with, but it was not sent for any special reason.  I hadn’t done anything […]

Be a Sleuth, Not a Sloth

When you are given the task of picking out the perfect gift, it can seem a little daunting.  It may be for a client or colleague that you don’t know well.  It may be for a relative that you know too well and have long since run out of ideas. When thinking of a gift […]

A Little-Known Principle Your Business Can Benefit From

Tithing is a religious principle that can be found in ancient scriptures. Usually when you hear the principle of tithing, it is a religious institution that wants a donation. This principle asks us to give back to the source of our prosperity as an expression of gratitude. This principle can be applied to your business […]

Are You a Scrooge?

I think everyone’s familiar with the Charles Dickens classic, A Christmas Carol. If you haven’t read it before, you’ve probably seen a play or a movie or some adaptation of the story. Scrooge cares so much about business and the bottom line, that he doesn’t take time to notice the people around him and give […]

VIDEO: Don’t Be a Scrooge

How to Get Noticed!

In order to get noticed by prospects or referral partners, you need to build a relationship with them.  Relationships are developed by multiple contacts, in multiple ways over time.  If you follow up once after meeting someone, you won’t develop a relationship.  It’s important to contact them in more than one way, because often, they […]

Oops! What to do when you goof up.

We’re all human, we all make mistakes and we make mistakes in our businesses too. When you make a mistake in your business, it can affect your income and your reputation.  The key to recovering from a goof up in your business is to do a few simple things. The first thing is to listen […]