After completing a project for a client, you may breathe a sigh of relief and quickly move on to the next client. Before you know it, it has been a month or more and you realize you never formally thanked the first client for their business. Oftentimes business owners throw up their hands and assume […]
How to Create a Referral Rewards Program
April 16, 2014 by Leave a Comment
If you want more referrals in your business, you need to set up a formal referral program. By a formal referral program, I mean you need a way to let people know that you accept referrals. Tell them how to give you a referral, and then reward them for every referral they give. The […]
Who is on Your Most Wanted List?
April 9, 2014 by Leave a Comment
Have you ever daydreamed about people you would LOVE to work for? It may be someone you have heard speak or a guru you have learned from. One way or another you know how fun it would be to have them as a client. You can add them to your “Most Wanted Client” list. The […]
Time-tested Ways To Surprise Your Clients
March 5, 2014 by Leave a Comment
This week I received a nice note in the mail. It touched me and made my day. One of the reasons it WOWed me, was because it was unexpected. It was sent by a colleague that I know and interact with, but it was not sent for any special reason. I hadn’t done anything […]
Be a Sleuth, Not a Sloth
February 26, 2014 by Leave a Comment
When you are given the task of picking out the perfect gift, it can seem a little daunting. It may be for a client or colleague that you don’t know well. It may be for a relative that you know too well and have long since run out of ideas. When thinking of a gift […]
A Little-Known Principle Your Business Can Benefit From
January 29, 2014 by 2 Comments
Tithing is a religious principle that can be found in ancient scriptures. Usually when you hear the principle of tithing, it is a religious institution that wants a donation. This principle asks us to give back to the source of our prosperity as an expression of gratitude. This principle can be applied to your business […]
Are You a Scrooge?
January 22, 2014 by 4 Comments
I think everyone’s familiar with the Charles Dickens classic, A Christmas Carol. If you haven’t read it before, you’ve probably seen a play or a movie or some adaptation of the story. Scrooge cares so much about business and the bottom line, that he doesn’t take time to notice the people around him and give […]
VIDEO: Don’t Be a Scrooge
December 23, 2013 by Leave a Comment
How to Get Noticed!
December 18, 2013 by 6 Comments
In order to get noticed by prospects or referral partners, you need to build a relationship with them. Relationships are developed by multiple contacts, in multiple ways over time. If you follow up once after meeting someone, you won’t develop a relationship. It’s important to contact them in more than one way, because often, they […]
Oops! What to do when you goof up.
December 4, 2013 by 1 Comment
We’re all human, we all make mistakes and we make mistakes in our businesses too. When you make a mistake in your business, it can affect your income and your reputation. The key to recovering from a goof up in your business is to do a few simple things. The first thing is to listen […]
