Pay attention to the details in your business. They can make or break your business. Getting the details right can mean the difference between getting a job or not getting a job, keeping a great customer and losing a great customer. You need to remember names, requests, all the details of the interactions that you […]
3 Ways to Gain Client Loyalty
March 12, 2014 by Leave a Comment
Client loyalty is incredibly valuable to a business. After all, loyal clients can’t be persuaded to try the competition. They are your biggest cheerleaders – telling everyone they can about your products and services. All of this results in more income for your business. In our house, we are loyal BYU fans. Everyone owns […]
Time-tested Ways To Surprise Your Clients
March 5, 2014 by Leave a Comment
This week I received a nice note in the mail. It touched me and made my day. One of the reasons it WOWed me, was because it was unexpected. It was sent by a colleague that I know and interact with, but it was not sent for any special reason. I hadn’t done anything […]
