Adding Value Through Service

One way to deliver great customer service is to add acts of service into your business interactions with your clients. The book, “The Five Languages of Appreciation in the Workplace” by Gary Chapman and Dr. Paul White shares different ways to express appreciation in a business setting. One of those ways is by performing acts […]

Thank You is Important in Every Language

I spent an incredible week on a Mediterranean cruise. We visited Spain, France and Italy. Everywhere we went, I tried to know a few words in the native language. Especially thank you – gracias, merci, grazie. It was important for me to recognize the people who were serving me – from clerks at stores and […]

Be Strategic for More Organic Referrals

Organic referrals are those that happen naturally. Someone has a need and someone else recommends a service provider. It happens all the time. You need a babysitter? You ask another family with young children who they recommend. If you want your carpets cleaned, you ask friends who they have had clean their carpets. Sometimes referrals […]

Together you’ll go far with strategic referral partners.

  Educate Strategic referral partners can help you go farther in your business than you can go alone. If you want to go fast, go alone. If you want to go far, go together. African Proverb This African Proverb contains a lot of truth for an entrepreneur or solo-professional. One of the great advantages of […]

Gift of the Week – The Cardcierge

If you’ve ever received a handmade card, you probably appreciated the personal touch. It would be nice to be able to give that personal touch to business contacts, but you may not have the time or the talent to create custom cards. Purchasing them is an option, but buying one at a time from craft […]

Memorable Mail: Fun snail mail ideas for Lemonade Day

Check out these fun snail mail ideas centered around a packet of lemonade. You may not have realized it, but Sunday, May 7, 2017 was Lemonade Day. I used the holiday as a springboard for one of my fun snail mail ideas. These individual sized lemonade powder packets were sweetened with Stevia, so they were […]

Recruit Your Perfect Referral Team

Recruiters look for the best talent to bring to their team whether it is a sports team, a college or a business. Even as a solo-professional or a sales representative, you can scout for the best talent and recruit referral partners to help you grow your business. Approaching your referral team like a recruiter, here […]

Gift of the Week – InstaFire

If you were never in scouting as a kid and didn’t learn how to get a fire going, InstaFire is an easy way to start a fire. It is a blend of volcanic rock, wood pellets, and paraffin wax that lights easily and is water and weather resistant. The creators developed it as a resource […]

Easy Referrals come from Strategic Referral Partners

Have you ever walked into a networking group and thought you could help everyone in the room, but you didn’t know how to let them all know? You end up meeting only one or two and feeling like you missed potential sales. Or have you ever had the opportunity to complete the sentence, “A good […]

What to Give Referral Partners

Referral partners are people in your circle who you depend on for referrals. The nature of them being partners indicates that there must be some form of partnership. It needs to be a give and take. They give you referrals. What do they get in return? I have been in situations where I gave lots […]