3 FREE Gifts for You

Are you tired of working so hard to get new clients
just to see them leave after the program is over?

Do clients tell you that they like the work you did,
but find excuses why they can’t continue working with you?

If you could double your client retention,
how would that effect your income? 

 Did you know that 68% of customers leave a business
because they think the business doesn’t care about them?
When you WOW your customers, they stay with you longer,
spend more money with you, and refer others to you.
Delivering WOW in your business sets you apart from other businesses
and makes you more sought after.


  • Gift #1: WAYS to WOW: How to Turn Your Leads into Lifelong, Loyal Clients
    This 5-part series will be delivered to your inbox every few days.  Through this series you will learn different ways to add WOW to your business and set yourself apart.
  • Gift #2: Personal PowWOW
    Once you understand the importance of WOWing your clients, take advantage of a Personal PowWOW with Deb.  In this one-on-one phone call, we’ll explore what you can do to increase the WOW in your business so you can increase your client retention and referrals.
  • Gift #3: Love Notes E-Newsletter
    This weekly newsletter will be delivered to your inbox.  Each week we will include an article with more ideas that will help you set yourself apart in your business and make your clients love working with you.


“I have Deb Brown on speed dial! Anytime I need to impress a client or prospect, she’s the only one I call. She gives me expert advice and fully implements every aspect of my recognition and appreciation efforts. Plus she’s  an absolute delight to work with!”

Melissa DeLay





“I am rebranding my coaching program and asked Deb to help me put together welcome packet ideas and ongoing gifts to share with my clients through out the program. Every single thing she recommended I found myself wanting one for me! So of course I can’t wait to incorporate them into my coaching program. I loved that she wove pieces of my brand into each gift idea. And she really captured the spirit of exactly what I want my clients to feel: celebrated, inspired, and excited.

If you are looking for ways to incorporate a genuine personal touch in reaching out and connecting with your most important assets (your clients) – I highly recommend Deb’s services.”

Tai Goodwin


Deb Brown is the founder of Touch Your Client’s Heart, a client appreciation company.  In her personal assistant business, Deb Brown consistently made her clients say, “Wow!”  As a result, colleagues started asking her how to do that in their own businesses.  Deb takes great joy in making people feel special.  She understands how to reach people in a very personalized way.  Touch Your Client’s Heart believes the key to client retention and word of mouth referrals is as simple as client appreciation gifts, but it must be done the right way.