Gift of the Week – Not for Navigation

Summertime is lake time. Whether you own a cabin, rent one out, visit a resort, or drive to the local beach, spending time at the lake is a popular summer activity. Not for Navigation creates custom keepsakes out of maps and nautical charts. Although they focus on lakes, you can have one created from a […]

Memorable Mail: Send a Flower Pot

Last year I sent a bucket in the mail. This year, I wanted to do something similar but more interesting. I wanted to send a flower pot and seeds. First, I purchased an inexpensive plastic pot and a packet of seeds. Next, I wrote a note to a client thanking her for her business and […]

Gift of the Week – Botanical Paperworks

We have so much paper in our world. There are books about getting rid of it, challenges for clearing the paper clutter, blog posts, etc. Botanical Paperworks is adding paper to the world that is biodegradable and plantable. There are many varieties of seed paper that can be planted instead of thrown away. I love […]

A Meaningful Thank You

There are times when you want to give a meaningful thank you without taking someone out to lunch or giving them a gift card. When someone deserves a big thank you, but lives far away, taking them out to lunch is impractical. It can also be hard to pin down someone with a busy schedule […]

Gift of the Week – Greetabl

Do you ever want to send just a little something, but something more interesting than a gift card? That is the exact niche that Greetabl looks to serve. It is for times when a card is not enough, but a $50 bouquet of flowers is too much. They have put a lot of effort into […]

Is your Customer Retention Program Reactive or Proactive?

You have a process: get leads, follow up, do your craft. Then one day you realize you’re dropping some balls. You have an interested prospect – but their time frame is a year or more. How are you going to stay in front of them? A contract is coming to an end and you worry […]

Gift of the Week: Bullet Pen

The Bullet Pen is a great gift for military, gun lovers, or to celebrate the 4th of July! I’m not usually a big advocate of pens as gifts. They can be overdone. But this particular pen has intrigued me because it is so unique. The .375 Caliber Bullet Pen looks like a bullet. The cap […]

Book Review: Hug Your Customers

I read Hug Your Customers a number of years ago. It is a great lesson on how taking care of your customers can increase your profits. I reread it recently and re-learned a lot of great principles that can be adapted to any business. Hug Your Customers The author of Hug Your Customers, Jack Mitchell, […]

Gift of the Week: Lake Art

Lake Art produces unique gifts illustrating specific lakes, including depths and surrounding area. My parents live on a lake in Ohio. They are at a place in life where they have everything they need, so they receive lots of creative, decorative gifts. When I was visiting I noticed a unique tray they had received. The […]

Memorable Mail: Mailing Flip Flops

I had heard about mailing flip flops and wanted to try it myself. I sent these as a welcome gift to a new client. Can you send flip flops in the mail? I saw this idea online and watched for the right opportunity to try it. Oh how I have been looking forward to sending […]